RMS is a leading company within the Italian and European market for the distribution of spare parts and accessories for bikes, motorbikes and e-bikes.
Thanks to consolidated partnerships with the world’s leading manufacturers, it offers a complete offer to manufacturers and retailers in the various sectors in which it operates. These collaborations guarantee a range of cutting-edge products in an extremely competitive and evolving sector.
The cornerstones of the entire RMS philosophy are three concepts:
- SERVIZIO
- RELAZIONE
- EFFICIENZA
Customer satisfaction has always been one of the company’s top priorities. In pursuing it, RMS uses innovative logistics systems and advanced technologies, alongside the most classic tools such as printed and digital catalogues.
Customer Satisfaction also means a widespread presence in the territory, thanks to a network of agents in direct contact with both the customer and the headquarters that, supported by an efficient customer service, is able to respond promptly to any event, to streamline procedures and complete the collection and processing of orders in a short time.